DELIVERY & SHIPPING POLICY
Your order will be despatched as soon as possible once your order has been picked and the payment has been authorised.
- Our distribution centre operates from 08.30 – 16.30, Monday to Friday (except on weekends and public holidays). All items will be delivered within 7 – 10 working days.
- If the product line you have purchased becomes sold out at the time of your transaction, we will contact you to find out whether you will accept a substitute colour/style, otherwise your purchase/s will be credited back to you.
- Delivery is not available to PO Boxes.
- We’ll do everything we can to make sure your order arrives on time, but please allow for circumstances which might affect deliveries to your area such as extreme weather, COVID-19 or disruption to postal services or airlines, for example.
We cannot accept liability for any losses or other expenses caused by delays or
situations which are out of our control.
Deliveries may be tracked via our courier service, whose details will be supplied within your purchase and shipping confirmation email.
Deliveries to outer lying areas, example rural towns, national parks, etc may incur additional surcharges of R250.00 – R500.00. Please contact our office via email: firstname.lastname@example.org for more information.